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Contact

016-225 1291

Address

PJ Palms Sports Centre
No.1, Lorong Sultan, Seksyen 52,

46200 Petaling Jaya,

Selangor, Malaysia

©2019 by ATAG Malaysia | Privacy Policy 

ATAG rules & regulations

GENERAL GAME RULES

  • Participants should be dressed in comfortable clothing (e.g. sports attire) with covered shoes (preferably sports shoes).

  • Participants are advised that any items on their person may be damaged over the course of the game. Participants are therefore advised to remove their glasses if practicable (e.g. where the participant has mild prescriptions and retains functional sight without glasses, or is able to use contact lenses instead), and that the ATAG Enterprise will not be liable and/or responsible for any damage to participants’ property howsoever sustained.

  • Participants should warm up (e.g. do light stretches) before the game session to minimise the risk of injury.

  • Participants are solely responsible for keeping themselves hydrated throughout the session. Participants are encouraged to bring their own water bottles.

  • Participants who have suffered prior serious physical injuries (e.g. back injuries, neck injuries, leg injuries, etc.), or suffer from health problems (e.g. heart problems etc.) are highly advised not to participate in this activity. If a participant with a prior serious physical injury decides to participate in the activity, he/she must inform the facilitators beforehand, and in any event participates in this activity at his/her own risk. Pregnant women are strictly not allowed to participate in this activity.

  • Any participant who is feeling unwell at any time before, during, and/or after the game should alert the facilitators and, if gameplay is in progress, exit the game immediately.

 

BOOKING

  • Minimum age requirements is 10 years old and above.

  • Online bookings must be paid for in advance by transferring full payment to MAYBANK 5141 6964 9993 ATAG ENTERPRISE

  • ATAG Enterprise reserves the right to change prices without notice. All prices and transaction are in Malaysia Ringgit

  • Players must adhere to rules and regulations at all time. Players should remain courteous to staff all times.

  • Failure to do so may lead to you being asked to leave the site without a refund.

  • Players are to arrive on site 15 minutes before reserved start time on your confirmation.

  • Players must be present for the safety briefing, failure to attend the safety briefing can lead to your event being cancelled
    and no refund or amendment will be offered.

  • Your booking is not confirmed until you have received an e-mail confirmation or written confirmation. In receipt of your confirmation you must check that all the details are correct, as amendments may not be possible at a later date. You will be required to take a copy of either of these on the day as proof of your booking.

  • Players that fail to turn up on the day of your event forfeit their reservation and payment.

  • Bookings are not transferable to other players.

  • Refunds are at ATAG Enterprise’s discretion.

  • Your confirmation email or letter will be sent on the day you make your booking.

  • If you do not receive either within 48 hours it is your duty to contact us as we are not responsible for ensuring you have received it.

 

CANCELLATION

  • All cancellations made within 24 hours of game date are strictly non-refundable.

  • However, game can be rescheduled to another date within one month from the original game day.

  • All cancellations made 1-3 days prior to game day are subject to a 50% refund upon cancellation.

  • We shall have no liability to you for any failure to carry out the Service you have ordered or any delay in doing
    so that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs
    and other industrial disputes, breakdown of systems or network access, flood, fire, explosion,
    accident or unsafe weather conditions.

  • In the event of cancellation on our behalf, an alternative date will be offered.

  • If your event is cancelled by us due to severe weather a refund will not be offered as this is out of our control.

 

LIABILITY

  • All players are to review General Game Rules and these Conditions prior to booking.

  • All players must review and sign the waiver before playing. For those under 18 years, a signature from parent or guardian is required.

  • Players must use Archery Tag equipment (shooting bow and foam-tip arrows) provided onsite during game.
    All other equipment is prohibited.

  • Players can bring own facemask, but must be approved by ATAG Enterprise staff before playing.

  • If any player is under the influence of any intoxicating substance which would in our sole opinion mean
    that you would be at risk or put others at risk. Player would be suspended from the game.
    No refund or compensation shall be paid in such instances.

  • In the situation where our safety instructors consider that you are not capable to participate in the game
    you requested for whatever reason. No refund or compensation shall be paid in such circumstances.

  • We shall use reasonable efforts to ensure that the Game starts at the prescribed time in the confirmation e-mail. However, it is your responsibility to arrive to the destination in good time.

  • We may decide at our discretion whether any late arrivals may participate in the Game having particular regard to any
    necessary safety training. No refund or compensation shall be given in such instances.

  • Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses howsoever arising
    in relation to the provision of the Service and we shall have no liability to pay any money to you by way of compensation.

  • It shall be your responsibility to ensure that you wear sensible clothing having regard to the Game you are playing and any weather
    conditions that may occur from time to time. We shall not accept any liability for injury, loss or damage as a result of your
    negligence under this clause.

  • Neither we nor any of our directors, employees or other representatives will be liable for loss or damage arising out of
    or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind,
    including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit,
    loss of or damage to property and claims of third parties.

  • Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a
    consumer under applicable local law or other statutory rights that may not be excluded nor in any way to
    exclude or limit our liability to you for any death or personal injury resulting from our negligence.

  • By participating in the Game you acknowledge that there are risks to your safety and that you participate at your own risk.

  • You must accept all the policies, terms & conditions on this website before your arrival.

  • You accept and understand that should any party to the booking fail to sign a hard copy of waiver or does not have the suitable
    consent on arrival they will not be permitted to participate and no refund will be available.

  • If we consider a participant to be under-aged or is not suitable to take part they will be denied access, if appropriate photographic
    documentation is presented we will reconsider the matter, our decision is final.

 

RESTRICTIONS
The customer cannot participate at ATAG Enterprise if they are:

  • Under 10 years of age

  • Pregnant

  • Suffering from migraines / headaches or have ever had whiplash

  • Suffering from high blood pressure, any heart condition or epilepsy

  • Suffering from, or have ever had, any back or neck problems

  • Have ever had any broken bones

  • Under the influence of alcohol or drugs

  • Undergoing medical treatment or have had an operation within the past twelve months